At LumiLens ("we," "us," or "our"), your trust matters as much as your headlights. This Privacy Policy explains what information we collect when you contact us or request a quote, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.
Information We Collect
We only collect what we need to give you a quote and provide our headlight restoration service. This may include:
- Contact details — your name, phone number, and email address.
- Service details — your city, vehicle information, and a description of your headlights' condition.
- Messages — anything you choose to tell us through our contact form, email, text, or phone.
We do not knowingly collect information from anyone under the age of 18.
How We Use Your Information
We use the information you provide to:
- Prepare and send your free quote;
- Schedule, confirm, and complete your appointment;
- Honor your 1-year warranty and follow up on completed work;
- Respond to your questions and requests.
How We Share Information
We do not sell, rent, or trade your personal information. We may share limited details only when necessary to operate our business — for example, with trusted service providers who help us schedule appointments or send communications — and only to the extent required to perform that task. We may also disclose information if required by law.
Data Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You can ask us to access, update, or delete the personal information we hold about you at any time. You may also opt out of non-essential communications by letting us know. To make a request, contact us using the details below.
Cookies & Analytics
Our website is intentionally lightweight. If we add analytics or cookies in the future to understand site usage and improve our service, we will update this policy and, where required, request your consent.
Changes To This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically.
Contact Us
Questions about this policy or your information? We're happy to help.
- Phone: 909 314 7847
- Email: lumilenssb@gmail.com
- Location: San Bernardino, CA — serving the Inland Empire